0800 246 5746 (freephone)

Melmoth Travel aims to help you follow your special interest while travelling in company. Our guided tours are designed to show you exciting places and let you experience them as part of a group of like-minded people.

0800 246 5746 (freephone)
info@melmothtravel.co.uk

Privacy Policy and Cookies Policy

In accordance with the Data Protection Act 1998, Melmoth Travel is a Data Controller. We are committed to safeguarding the privacy of Melmoth Travel visitors and service users. In this policy we explain how we will handle your personal data. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use]. The source of the usage data is [our analytics tracking system]. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely, monitoring and improving our website and services. We may process your information included in your personal profile on our website. The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely, the proper administration of our website and business. Please do not supply any other person’s personal data to us, unless we prompt you to do so.

We may disclose your personal data to certain third parties in order to fulfill your travel arrangements or deal with and/or investigate any emergency incident or in the interests of security and/or because we are required to do so by law. Such third parties may include, but are not limited to, any airline, a handling agent, credit/debit card company, bank, accommodation supplier, other supplier and/or third party such as, for example, a car hire company or airport parking company.

We will take appropriate technical and organizational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

The following personal data will be stored by us in encrypted form: your name, contact information, password(s) and cardholder data.

Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

You acknowledge that the transmission of unencrypted or inadequately encrypted data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

We may update this policy from time to time by publishing a new version on our website.You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email or it will be published on our website.

You may instruct us to provide you with any personal information we hold about you;

provision of such information will be subject to:

*the payment of a fee (currently fixed at GBP 10); and

*the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties

This website is owned and operated by Melmoth Travel Ltd.

We are registered in England and Wales under registration number 10983383, and our registered office is at 4 Cyrus Way, Cygnet Park, Hampton, Peterborough, PE7 8HP, United Kingdom

Our principal place of business is at 147 Broadway, Peterborough, Cambridgeshire, PE1

4DD, United Kingdom

You can contact us:

*by post, using the postal address given above;

* using our website contact form;

* by by telephone, on the contact number published on our website from 9am-5pm

Mon-Fri

* by email, using the email address published on our website;

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